FAQ2017-10-19T17:00:50-06:00

We’re all about keepin’ it real

Here are the answers to your most frequently asked questions.
Didn’t find the answer you were looking for? Send us a message and we’ll fill you in!

Why Yellowbird?2017-10-18T02:52:24-06:00

The Yellowbird is a small, plump bird that lives among the spicy chili plants and snacks on tiny bird peppers in–between daily adventures. While it’s true that all birds have a palate for juicy, ripe, extra spicy peppers because birds lack the receptors that are sensitive to capsaicin (the active component of chili peppers that causes the burning sensation), our Yellowbird is different. Yellowbird is a saucy, clever explorer who is always hungry and on the hunt for nature’s fiery little treat… just like us.

Where is Yellowbird Foods headquartered?2019-10-11T10:58:05-06:00

All our spicy condiments are made in our own facility just south of Austin in San Marcos, Texas.

In the story about the Bird, why do you use the word reign and not rein?2018-09-01T15:04:45-06:00

Because no other animals can handle the heat, the Yellowbird is freely ruling over the vast fields of hot peppers. To read more about the Yellowbirds’ Kingdom of Peppers, check out the story about the Bird.

I’m interested in wholesale + carrying your sauces at my restaurant or store – how do I do that?2019-10-11T12:04:36-06:00

You’ve made a smart decision. Click over to our Wholesale page to see how we can work directly with your business and apply for a Wholesale account.

Interested in using a distributor? We’re carried nationwide – contact us and we’ll find the best bird supplier near you.

How do I contact Yellowbird Foods?2017-10-18T15:27:47-06:00

Send us a note through our contact form. Or send an email to thebird@yellowbirdsauce.com and we’ll get back to you within 2 business days.

Where can I buy Yellowbird Foods products?2019-10-11T11:33:52-06:00

You can find Yellowbird products at various retailers and restaurants across the US. To locate the closest Bird near you, check out our Store Locator. If Yellowbird is not currently available in your area and you’d like to change that, you can print out this kind request and hand it over to the manager at your favorite local grocer.

Do you ship internationally?2017-10-18T15:33:03-06:00

We do ship internationally from our website. All shipping prices are real–time and come directly from Fedex and USPS, our main carriers. It is our priority to make Yellowbird Foods more available internationally, so drop us a line and let us know where you’d like to see the Bird next!

Are you hiring?2019-10-11T11:27:47-06:00

If you’re interesting in joining our small, but powerful team, check out our Careers page for current openings! Feel free to send us a message with your resume if you’re feeling extra spicy and be sure to check our Facebook, Instagram, Twitter, and LinkedIn page for any additional job updates.

I’m interested in sharing Yellowbird products on my blog, how do I do that?2017-10-18T15:34:59-06:00

Click on over to our handy contact form and we’ll get back to you as soon as possible.

I’d like to have Yellowbird Foods sponsor an event. How do I do that?2019-10-11T11:07:49-06:00

Excellent! Fill out our Event Partnership Request form and we’ll be in touch with you within two business days.

Can I tour your facility?2017-10-18T02:43:42-06:00

For food safety purposes, our facility is currently not open for touring. This is something we hope to make possible in the near future.

Are your condiments organic?2019-10-11T13:58:18-06:00

We are proud to source delicious, organic ingredients for our sauces!

Our Original Line of sauces use about 50% organic ingredients, denoted in each ingredient list.

Three of our new Organic Line flavors – Serrano, Habanero, and Sriracha –  use 100% certified organic ingredients. In our Made with Organic Ghost Pepper condiment, every ingredient is organic except the ghost peppers.

How much sugar do you add to your sauces?2019-10-11T11:52:03-06:00

Original Line: we use only trace amounts of organic cane sugar in every bottle of our original sauce flavors, except our Blue Agave Sriracha, which is sweetened with agave nectar.

Organic Line: our new organic sauces are the same recipes that put us on the map, now sweetened with dates and raisins! This qualifies them as ‘no sugar added’ condiments, also.

Why is it 0g of sugar per serving on most bottles? By FDA standards, the trace amount of sugar we use is so small that it does not register as a per-serving quantity on our nutrition facts and therefore, the amount of sugar is 0 grams per serving.

Are your condiments gluten-free?2017-10-18T02:24:19-06:00

All of our condiments are gluten–free.

What kind of vinegar do you use?2017-10-18T02:18:10-06:00

We use only white vinegar that is derived from organically grown, Non–GMO corn.

What is the order of your sauces from mildest to hottest?2019-10-11T11:18:02-06:00

Since we use fresh, whole peppers in our bottles and our sauces do not contain artificial preservatives, extracts, or fillers of any kind, the heat can be slightly different with each batch.

We rank our sauces in heat level as follows:

Mild to Medium Heat
Blue Agave Sriracha

Serrano

Jalapeño

Hot
Habanero

Hottest
Ghost Pepper

What are the Scoville Heat Units (SHU) for each of your sauces?2018-07-09T11:17:43-06:00

Aligning with the heat level of our sauce lineup, our Scoville measurements* for each sauce are:

Blue Agave Sriracha: 1,325–2,650
Serrano: 1,600–6,160
Jalapeño: 1,152–2,304
Habanero: 15,580–54,530
Ghost: 23,435

*Note: Because we use real peppers that are naturally diverse in heat, these numbers can vary slightly per batch. Also, as with any taste preference, the Scoville rating is a subjective measurement.

Do I have to refrigerate my Yellowbird condiments after opening?2019-10-11T11:04:56-06:00

Original Line: all of our original flavors of spicy condiments are made to last one year unrefrigerated from the day we bottle them. By using whole food ingredients that have naturally occurring preservative traits, such as citrus and organic vinegar, we’re able to preserve great taste without adding unwanted chemicals. Please refer to the expiration date on your bottle for remaining shelf life.

Organic Line: our organic line of sauces do need to be refrigerated after opening! Please refer to the expiration date on your bottle for remaining shelf life.

How long can I enjoy my Yellowbird condiments?2017-10-18T02:39:54-06:00

Our spicy condiments are made to last one year after we bottle them. Be sure to check the expiration date printed on the side of the bottle for remaining shelf life.

Why is one bottle of sauce spicier than another of the same flavor?2017-10-18T15:41:47-06:00

Yellowbird products do not contain any artificial preservatives, powders, extracts, or fillers of any kind. And so the ingredients of our products are at the mercy of nature. For example, one crop of Habanero peppers may have gotten more sun and rain than another, thus causing that crop to have a slightly different taste, color, and heat level. Please contact us if you have more questions about this.